Privacy Policy

A-LEADS Group (A-LEADS HOLDINGS PTE.LTD., A-LEADS Japan Co., Ltd., A-LEADS IT Cambodia Co., Ltd.:
hereinafter referred to as "our company") have established the following privacy policy
(hereinafter referred to as "our policy") regarding the handling of user's personal information in the provided service
(hereinafter referred to as "our service") on Tanomo-FloorPlans.

- Article 1 (Personal information)

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains
how we collect, use, and protect your information when you use our floor plan services.
We may collect the following information when you use our website as:
Name, email address, phone number (optional), billing information, floor plan files or images, order details,
and communication messages.

- Article 2 (How to collect personal information)

We may ask for personal information such as name, date of birth, address, telephone number, email address,
company information, title, company address, company telephone number,
company email address, bank account number, credit card number, etc. when the user registers for use. In addition,
information on transaction records and payments made between users and business partners,
including personal information of users, includes our business partners (information providers, advertisers,
advertisement distribution destinations, etc.) It may be collected from "partners".

- Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows.

  1. For the provision and operation of our services
  2. To communicate and answer inquiries from users (including verification of identity)
  3. To send e-mails about new features, updates, campaigns, etc. of the service you are using and other services provided by our company.
  4. For maintenance, important notices, etc. to contact you as needed
  5. To identify users who violate the terms of use and users who intend to use the service for fraudulent or unreasonable purposes, and refuse to use it.
  6. To allow users to view, change, delete, and view usage status of their own registration information.
  7. To charge users for usage fees for paid services
  8. Purposes associated with the above purposes

- Article 4 (Change of purpose of use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to that before the change.
  2. If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

- Article 5 (Provision of personal information to a third party)

We will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Law and other laws and regulations.

  1. When it is necessary to protect the life, body or property of a person, and it is difficult to obtain the consent of the person.
  2. When a national institution or a local public body or a person entrusted with it must cooperate in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person may hinder the execution of such affairs.
  3. When the following matters have been announced in advance, and the Company has notified the Personal Information Protection Commission.
    1. The purpose of use includes provision to a third party
    2. Items of data provided to third parties
    3. Means or method of provision to a third party
    4. Stop providing personal information to third parties at the request of the person
    5. How to accept the request of the person
  4. Notwithstanding the provisions of the preceding paragraph, in the following cases, the information is not considered to be provided to a third party.
    1. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use
    2. When personal information is provided due to business succession due to merger or other reasons
    3. When personal information is used jointly with a specific person, the fact, the items of personal information used jointly, the range of people who jointly use it, and the use of those who use it.

    When the person is notified in advance of the purpose and the name or name of the person responsible for the
    management of the personal information, or the person is placed in a state where the person can easily know.

- Article 6 (Correction and deletion of personal information)

  1. If the user's personal information held by the Company is incorrect, the user shall correct, add or delete the personal information to the Company according to the procedure established by the Company (hereinafter referred to as "correction, etc."). You can request.
  2. If we receive a request from the user and determine that it is necessary to respond to the request, we shall correct the personal information without delay.
  3. The Company will notify the user without delay when it makes corrections based on the provisions of the preceding paragraph, or when it decides not to make corrections,etc.

- Article 7 (Disclosure of personal information)

  1. When requested by the person to disclose personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay. A fee of 20 SGD will be charged for each disclosure of personal information.
    1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
    2. When there is a risk of significant hindrance to the proper implementation of our business
    3. When it violates other laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information such as history information and characteristic information.

- Article 8 (Suspension of use of personal information, etc.)

  1. The Company suspends or deletes the use of personal information from the person because the personal information is handled beyond the scope of the purpose of use or because it was obtained by fraudulent means (hereinafter referred to as "suspension of use, etc."). If requested, we will carry out the necessary investigation without delay.
  2. Based on the survey results in the preceding paragraph, if we determine that it is necessary to respond to the request, we will suspend the use of the personal information without delay.
  3. The Company will notify the user without delay when the usage is suspended based on the provisions of the preceding paragraph, or when it is decided not to suspend the usage.
  4. Notwithstanding the preceding two paragraphs, if there is a large amount of cost for suspension of use, or if it is difficult to suspend the use, and it is necessary to take alternative measures to protect the rights and interests of the user, such alternative measures shall be taken.

- Article 9 (Change of privacy policy)

  1. The contents of this policy can be changed without notifying the user, except for laws and regulations and other matters specified otherwise in this policy.
  2. Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

For inquiries regarding this policy, please contact us by e-mail to the address below:

Email: madori@tanomo.co.jp
00/00/2026
A-LEADS Group
CEO Motohide Hashimoto