Terms of Service

These Terms and Service (“Terms”) govern your use of our services. By accessing or using our services, you agree to comply with these Terms.

These Terms apply to interactions between you as a user (“you,” “member,” or “user”)
and A-LEADS HOLDINGS PTE. LTD. and its subsidiaries (“A-LEADS,” “we,” “us,” or “our”).

- Article 1 (Application)

  1. These Terms shall apply to all relationships related to the use of the Services between Members and the Company.
  2. In addition to these Terms, the Company may establish individual regulations (hereinafter referred to as "Individual Regulations") for the Services. These Individual Regulations shall constitute a part of these Terms regardless of their names.
  3. If the provisions of these Terms conflict with the provisions of the Individual Regulations, the Individual Regulations shall take precedence unless otherwise specified.

- Article 2 (Registration)

  1. In the Services, registration applicants shall agree to these Terms, apply for registration by the method prescribed by the Company, and complete the registration upon the Company's approval.
  2. The Company may not approve the registration application if it determines that the applicant has any of the following reasons.
    1. If false information is reported at the time of the registration application.
    2. If the application is from a person who has violated these Terms in the past.
    3. Other cases where the Company deems the registration inappropriate.

- Article 3 (Management of Member ID and Password)

  1. Members shall properly manage their Member ID and password for the Services at their own responsibility.
  2. Members shall not transfer or lend their Member ID and password to a third party, or share them with a third party under any circumstances.
    If the combination of Member ID and password matches the registered information and is logged in, the Company will consider it as use by the Member who registered that Member ID.
  3. The Company shall not be liable for any damages arising from the use of the Member ID and password by a third party unless there is intentional or gross negligence by the Company.

- Article 4 (Usage Fees and Payment Method)

  1. Members shall pay the usage fees displayed on the website by the method designated by the Company as consideration for the paid portion of the Services. The Company reserves the right to change the fees without prior notice.
  2. If Members delay the payment of usage fees, they shall pay a late damage charge at the rate of 14.6% per annum.
  3. If Members delay the payment of various monetary obligations based on the Services, the Company may charge all costs related to the collection of fees (including attorney’s fees, postage, and other actual costs).

- Article 5 (Ownership and Non-Exclusive Content Usage Rights)

  1. The ownership of the deliverables (Floor plan) provided in the Services shall remain with us even after the payment of usage fees. These deliverables may also be utilized by us for system developments.
  2. Members can obtain usage rights (non-exclusive) from the Company by paying the usage fees stipulated in the Services.

- Article 6 (Floor plan Specifications)

  1. The specifications for the floor plan provided by the Company shall be determined at the Company’s discretion. If the floor plan exceeds the specified range and is done according to the member's requests, additional charges may apply. If the additional charges are not specified on our designated website (https://tanomo-floorplans.com), we will provide a quotation.
  2. If there are mistakes in the Company's responsibility, the Company will modify them at its own expense. The deadline for remaking is within 14 days from delivery, regardless of the Company's responsibility.

- Article 7 (Prohibited Matters)

Members shall not engage in the following acts in the use of the Services.

  1. Acts that violate laws or public order and morals.
  2. Acts related to criminal activity.
  3. Acts that infringe copyrights, trademark rights, and other intellectual property rights included in the Services.
  4. Acts that destroy or interfere with the functions of the Company's servers or networks.
  5. Acts that use information obtained through the Services for commercial purposes.
  6. Acts that may interfere with the operation of the Company's services.
  7. Unauthorized access or attempts to do so.
  8. Acts of collecting or accumulating personal information of other Members.
  9. Acts of using the Services for fraudulent purposes.
  10. Acts that cause disadvantage, damage, or discomfort to other Members or third parties.
  11. Acts of impersonating other Members.
  12. Acts of advertising, promotion, solicitation, or sales activities on the Services without the Company's permission.
  13. Acts aimed at meeting unfamiliar opposite sex.
  14. Acts of providing benefits to anti-social forces directly or indirectly in relation to the Company's services.
  15. Other acts that the Company deems inappropriate.

- Article 8 (Suspension of Service Provision)

  1. The Company may suspend or interrupt the provision of all or part of the Services without prior notice to Members if it determines that there is any of the following reasons.
    1. When performing maintenance, inspection, or updating of the computer system related to the Services.
    2. When it becomes difficult to provide the Services due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters.
    3. When the computer or communication line is stopped due to an accident.
    4. Other cases where the Company deems it difficult to provide the Services.
  2. The Company shall not be liable for any disadvantage or damage suffered by Members or third parties due to the suspension or interruption of the provision of the Services.

- Article 9 (Usage Restrictions and Deregistration)

  1. The Company may restrict the use of all or part of the Services or deregister the Member without prior notice if the Member falls under any of the following cases.
    1. If the Member violates any provision of these Terms.
    2. Acts that may interfere with the operation of the Company's services.
    3. If there is a default of payment obligations such as fees.
    4. If there is no response to communication from the Company for a certain period.
    5. If there is no use of the Services for a certain period since the last use.
    6. Other cases where the Company deems the use of the Services inappropriate.
  2. The Company shall not be liable for any damages arising to Members due to actions taken by the Company under this article.

- Article 10 (Withdrawal)

Members can withdraw from the Services by following the withdrawal procedures prescribed by the Company.

- Article 11 (Disclaimer of Warranty and Disclaimer)

  1. The Company does not guarantee that the Services are free of factual or legal defects (including safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security defects, errors, bugs, or rights infringements).
  2. The Company shall not be liable for any damages caused to Members arising from the Services. However, if the contract between the Company and Members regarding the Services (including these Terms) is a consumer contract as defined in the Consumer Contract Act, this disclaimer does not apply.
  3. Even in the case described in the proviso of the preceding paragraph, the Company shall not be liable for damages caused to Members due to special circumstances (including cases where the Company or Members foresaw or could foresee the occurrence of damages) except in cases of gross negligence. Furthermore, the Company's liability for damages caused to Members due to negligence (excluding gross negligence) shall be limited to the amount of usage fees received from Members in the month when the damage occurred.
  4. The Company shall not be involved in any transactions, communications, or disputes between Members and other Members or third parties regarding the Services.

- Article 12 (Changes to Service Content)

The Company may change the content of the Services or discontinue the provision of the Services without notifying Members, and the Company shall not be liable for any damages arising to Members as a result.

- Article 13 (Changes to Terms of Use)

The Company may change these Terms at any time without notifying Members if it deems it necessary. In addition, if Members start using the Services after changing these Terms, they will be deemed to have agreed to the changed Terms.

- Article 14 (Handling of Personal Information)

The Company will handle personal information acquired by using the Services appropriately in accordance with the Company's "Privacy Policy".

- Article 15 (Notification or Contact)

Notifications or communications between Members and the Company shall be made by the method specified by the Company. The Company considers that the currently registered contact is valid and notifies or contacts the contact unless the Member notifies the change according to the method separately determined by the Company. These notifications shall be deemed to have reached the Member at the time of transmission.

- Article 16 (Prohibition of Transfer of Rights and Obligations)

Members may not assign the status under the usage contract or the rights or obligations based on these Terms to a third party or provide it as collateral without the prior written consent of the Company.

- Article 17 (Governing Law / Jurisdiction)

  1. In interpreting these Terms, Singapore law shall be the governing law. However, Japanese law shall be the governing law for companies registered in Japan.
  2. If a dispute arises regarding the Services, the Singapore District Court or the Singapore Small Claims Tribunal shall have exclusive jurisdiction. However, the Tokyo District Court or the Tokyo Small Claims Tribunal shall have exclusive jurisdiction for companies registered in Japan.